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MyCouncil  Services

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MyCouncil Services is available for all council customers to conduct their business online conveniently and efficiently
24 hours a day, 7 days a week.

Guest users

As a guest user you can:

·          view basic information on properties within the area

·          pay your accounts using a credit card (for example rates, debtors, licences)

·          submit a service request.

·          Change your rate notice delivery method

To proceed as a Guest User, choose the option from the menu at left.

Verified MyCouncil Personal Users

As a verified user in MyCouncil users have access to more features in MyCouncil Services where you can:

·          choose to receive your rates notice by email

·          submit and track progress of a service request

·          view your outstanding rates balance for your property

·          view your land / property details such as legal description

·          view details of your registered animals and register new animals

·          submit Property Search applications

·          submit development & plumbing applications

Verified MyCouncil Business Users

As a verified user for a business, customers can act on behalf of the business to:

·          submit Notices of Engagement and manage these applications (Private Certifiers only)

·          submit development & plumbing applications

·          submit Property Search applications

·          submit and track progress of a service request

·          make a payment

MyCouncil Services is constantly being reviewed and new functionality is made available for users regularly. If you have any questions or would like some assistance please refer to our FAQs or complete the online form.

Sign up with MyCouncil and verify to link to MyCouncil Services




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